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The AI-Native Dialer Built for Modern Call Centers

The Dialer Where the AI Makes the Call — and Books the Meeting

Mia holds the conversation, qualifies the prospect, and books the appointment on her own — then hands the call to a human the moment one is needed. Behind her: predictive dialing, a browser softphone, live supervision, and AI notes written for you after every call.

Built for outbound sales teams, call centers, and appointment setters

MIA AI Dialer running on modern laptop interface
AI Voice AgentCalls, qualifies, books
AI Call NotesReady minutes after you hang up
Live SupervisionListen, whisper, or barge in
AIPlaces the Call For You

Mia dials, holds the conversation, books the appointment, and hands off to a human the moment one is needed.

3Dialing Modes

Predictive, power, and preview pacing with answering-machine detection and abandonment limits built in.

0Software to Install

The softphone runs in the browser — multi-line, hold, transfer, and DTMF, with nothing for agents to download.

24/7Live Supervision

Listen, whisper coaching into an agent’s ear, or barge into a call — every action logged for QA.

WHY MODERN CALL CENTERS ARE SWITCHING

Stop Wasting Rep Energy on Outdated Tools

Legacy dialers turn your best salespeople into manual data-entry clerks. MIA’s native AI handles the mechanics so your team focuses strictly on revenue.

The Traditional Way

Fragmented, Slow & Frustrating

  • Juggling 5 different browser tabs:

    Agents bounce between disconnected softphones, lost notes, spreadsheets, and manual typing.

  • 40% of the day lost to data entry:

    Reps spend up to 10 minutes typing notes and picking dispositions after every single call.

  • Scattered records and dropped balls:

    Incomplete post-call notes, missed callbacks, and unorganized prospect histories hurt closing rates.

  • Supervisors flying blind:

    Managers only see outdated end-of-day reports with zero real-time visibility into rep hurdles.

The MIA Experience

Unified, AI-Native & High-Velocity

  • 100% AI-Native Workspace:

    Calls, SMS, contact profiles, and AI-generated intelligence live in one seamless app.

  • Autonomous In-App Documentation:

    Every call is transcribed and summarised for the rep minutes after hanging up, written straight onto the lead record.

  • Automatic call-back rules:

    Set how each disposition behaves — no answer, busy, call back later — and MIA re-queues the lead on its own.

  • Live supervisor whisper & analytics:

    Listen to a live call, whisper coaching into the agent’s ear without the prospect hearing, or barge in — all logged.

INTELLIGENT CAPABILITIES

Engineered to Maximize Every Phone Conversation

Every tool your agents and managers need to drive predictable revenue, built directly into the dialing interface.

Native AI Call Summaries

Every recorded call is transcribed and summarised for the rep — what the prospect wants, the details worth keeping, the follow-up — and written onto their profile minutes after hanging up.

Zero typing required

Predictive & Power Dialing

Eliminate dead air, busy tones, and disconnected numbers. Intelligent pacing connects agents only when a live prospect picks up, tripling effective talk time.

Less Dead Air

Omnichannel Voice & 2-Way SMS

Reach prospects who don’t pick up. Two-way SMS and blast campaigns run alongside your calling, with inbound replies landing against the same contact.

Higher Response Rates

Live Whisper & Supervisor QA

Supervisors can monitor ongoing calls, discreetly whisper advice into an agent’s ear without the client hearing, or barge in to rescue high-value opportunities.

Faster Coaching

All-in-One AI Contact Workspace

Everything is native inside MIA. View full conversation histories, call recordings, two-way SMS, and AI summaries in one unified profile—no separate tools needed.

100% Native In-App

Local Presence & Smart Caller ID

Match your outgoing number to the prospect’s area code and rotate across a pool per campaign, so no single number carries the whole day’s volume.

Reputation Shield
SEE MIA IN ACTION

See What MIA Writes Up After the Call

Pick a conversation below to see the notes MIA produces once the rep hangs up — the summary, what the prospect asked for, and the follow-ups, written onto the lead record.

Native In-App AI Active
CALL ACTIVE • 03:42
HD Audio • US East
JD

Jonathan Drake

VP of Operations • GlobalLogistics Corp

+1 (415) 892-3401
Live Speech-to-Text Stream

Jonathan: We currently have 45 outbound agents in Miami and Phoenix, but our biggest bottleneck is reps spending 2 hours a day manually writing call notes and organizing contact lists.

Rep (Sarah): That’s exactly what MIA fixes. Our native AI lives directly inside the app—transcribing, summarizing, and updating contact profiles the second you hang up.

Jonathan: Having all our calls, SMS, and AI summaries organized natively inside one app would easily save us 10 hours a week per agent. Let’s do a full demo this Thursday.

Hang up and MIA writes the call up for you
MIA AI Copilot (Native In-App Intelligence)Notes Ready
Autonomous Post-Call Summary

Prospect manages 45 outbound reps across two locations. Key pain point: 2 hrs/day wasted on manual post-call notes. Strong interest in MIA’s built-in AI intelligence.

Auto-Extracted Action Items
  • Schedule follow-up call inside MIA calendar for Thursday at 2:00 PM EST
  • Prepare tailored outbound strategy and platform walkthrough
  • Tag deal stage: Qualified / Demo Scheduled
Extracted From the CallNote-taking · Reporting · 45 reps
DispositionRep marks: Demo Scheduled
Notes written to MIA lead profile #89124
after the call
FAST IMPLEMENTATION

Up and Running in Less Than 15 Minutes

No weeks-long enterprise rollout and no telecom engineering on your side. We set the workspace up with you and your reps start calling.

01

Import Contacts via CSV

Bring your contact lists as CSV. MIA organises phone numbers, tags, custom fields, and rep assignments, and screens them against your DNC list.

02

Set Your Smart Dialing Cadence

Choose predictive, power, or preview mode. Assign dedicated numbers or local presence pools to match your territory targeting strategy.

03

Let Native AI Run Your Follow-Ups

As reps talk, MIA creates structured call summaries, tags dispositions, and updates lead profiles natively—freeing hours for more conversations.

TOTAL OPERATIONAL VISIBILITY

Designed for Rep Velocity, Loved by Supervisors

See who is on a call right now, pull call logs and recordings, and run reports on volume, connect rates, dispositions, and agent time — from one command center.

app.globalconnectleads.com/admin
Live Telemetry
MIA Platform Administration and Real-time Call Analytics Dashboard
Real-Time Team MonitorSee who is on a call, in wrap-up, or available right now.
Smart Contact DeliveryLead routing prioritizes active reps with the highest close rates.
Supervised CoachingListen in real-time and provide instant coaching prompts.
GET STARTED WITH MIA

See Mia Book an Appointment on a Live Call

Book an interactive 20-minute product tour tailored to your team’s outbound goals, call volume, and rep workflow.

  • Live walkthrough of MIA’s built-in AI dialer & contact management
  • Custom ROI and call capacity calculation for your agent count
  • Spam score and number reputation health audit included
  • Full access 14-day team pilot with zero setup fees
Specialists available for live demos today

Schedule Your Private Demo

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No credit card required to book a demo

COMMON QUESTIONS

Everything You Need to Know About MIA

Got questions? We have answers. If you need custom enterprise requirements, reach out to our solutions team.

Calls, contact histories, recordings, SMS, and AI-written call notes all live in one app. Reps work from a browser softphone — nothing to install — and supervisors watch the same workspace live. Import your contacts by CSV, point a campaign at them, and your team is dialing.

You can buy local and toll-free numbers straight from the platform and group them into local-presence pools per campaign, so outbound caller ID matches the prospect’s area code. Bringing your existing numbers across is handled case by case with our team — tell us what you have on the demo call and we will map out the path.

After a call ends, MIA transcribes the recording and writes the notes for the rep: what the prospect is looking for, the details worth keeping, and a summary on the lead record. Notes land a few minutes after hanging up, so agents keep dialing instead of typing. The rep still sets the disposition — they were on the call, and that judgment stays with them.

MIA ships with DNC list enforcement, per-disposition recycle rules, and time-of-day calling controls, and every supervisor action on a live call is logged for audit. Calls are carried over Telnyx, so outbound traffic uses their carrier attestation. We are happy to walk your compliance team through exactly how the platform handles consent, recordings, and retention on the demo call.

We set your workspace up with you: we load your contact lists, configure caller ID pools and campaigns, and create your agent accounts. Once that is done, reps log in through the browser and start dialing the same day — there is nothing to install and no telecom engineering on your side.

We tailor the session to how your team actually calls. You will see Mia place a live call and book an appointment on her own, watch a rep work the browser softphone, see the AI notes appear on a lead record, and look at the supervisor view with listen, whisper, and barge. Then we talk through how it maps onto your setup.

READY TO ELEVATE YOUR CALL CENTER?

Start Connecting with More Decision-Makers Today

Join forward-thinking sales teams who have replaced fragmented tools with MIA’s all-in-one AI platform.

✓ 14-Day Free Team Pilot✓ Zero Hardware Required✓ We Set Your Workspace Up With You